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So, what now?

3 April 2020

17/03/20

Hi everyone!

I hope you’re all keeping well during this really unsettling time.
No one seems to know their up from their down at the moment – the world is so full of uncertainty and worry. We all came into work this morning with the same ‘weird’ feeling hanging in the air. Social distancing is a scary thing – but obviously a necessary evil right now.

Richard has now been told to work from home, along with the rest of his department – so our spare room has now been converted into a mini office. Freddie is still in Nursery – although to be honest, I stopped worrying about him when I saw him exchange his dummy for the handles of the shopping trolley when we were out doing our food shop. Kids, eh? His Nursery seem to always be quite hot on hand hygiene, with bottles of sanitizer at the door to be used on entry and exit – really reassuring to see, virus or no virus!

As for us at The Briars, it is business as usual, for now at least.
We really are at the pinnacle of hygiene here – staff armed with a vast and extensive training record in health and safety, as well as cross infection control. We have handwashing facilities in virtually every room of the building, and very stringent policies in place to ensure every person that walks in here is kept as safe as possible. There’s lots of fun being had with our digital forehead scanning thermometer too, as we all undergo regular checks to make sure we are within a healthy temperature range. As I was writing this blog, I was called in for a handwashing audit and a temperature check – both of which you’ll be pleased to hear I passed! Handwashing is not the most interesting audit in the world, but it reminds you of the importance of effective hand washing, and how thorough you actually need to be to make sure your hands are squeaky clean. Like I said last week, a quick flick of your fingers under the cold tap isn’t really going to help very much, even if you do feel like you’re doing something.

The unwelcome attack from COVID-19 seems to be bringing out the best and worst in people. I hadn’t quite believed the footage of empty shelves, until I saw it myself last night when I tried to do our weekly shop. I still managed to spend an impressive amount given that a good portion of the shop was out of stock, but it was just bizarre. I’ve never ever known the shops to be like this. Without sounding too dramatic – it felt almost apocalyptic…if the end of the world calls for bulk buying eggs, pasta and chicken.
On the brighter side, it is really nice to see the postcards and leaflets people are offering out to neighbours and vulnerable people to try and help keep them healthy and safe during this period. Hopefully, once the panic buying has calmed a little, it will be easier for people to access the supplies they need. I hope the NHS staff know how much we appreciate all their hard work right now – long shifts, holidays cancelled, annual leave restricted. You are all heroes, putting yourselves on the front line to protect us and ours – thank you for all you do.

Who knows what’s around the corner? There are predictions based on what’s happened elsewhere in the world, but realistically, no one truly knows.
Hopefully by the Summer, we’ll all look back on this and breathe a huge sigh of relief that the first half of the year is over, and life will start to resemble something similar to ‘normal’. I think we all need to remember to ‘be kind’ – whether that means putting yourself into self-isolation to protect others, or just going for one kilo bag of pasta instead of three. We’re all in the same boat, we just need to ride it out together.

If you are sent home from work or school, or worried about what to do at the weekend, remember that unless you’re self-isolating, you aren’t confined to the house. We may be being discouraged from going to pubs, clubs and restaurants, but breaking up the day with a good walk outside will really help to keep the cobwebs from setting in. It’s so important to look after mental health as well as your general health – so keep talking to people, keep that fresh air coming in, and keep those spirits as high as you can.
Me personally? I’ll be baking all weekend, because for me, the best way to handle a crisis is to drink tea and eat cake.

Keep calm everyone, and carry on as best you can.

Love, Amy x

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Testimonials

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I recently visited Briars Dental Practice in Newbury and had a truly excellent experience. From the moment I walked in, the receptionist greeted me warmly and made me feel welcome. The hygienist who saw me prior to my appointment with the dentist was very thorough and gave me some great advice on how to keep my teeth healthy.I was then seen by Richard, one of the dentists at the practice, and I have to say that he and his nurse were fantastic. They put me at ease throughout the whole procedure, were extremely professional and caring, and made sure that I was comfortable at all times. I was also impressed by their attention to detail and their willingness to take the time to answer all of my questions.In fact, I was so pleased with my experience that I would also like to mention another dentist named Richard who saw me previously. He too was excellent, very thorough and professional, and I felt very well taken care of during my appointments with him.Overall, I can't recommend Briars Dental Practice highly enough. The staff are all so friendly, professional, and knowledgeable, and they really go above and beyond to make sure that their patients are well looked after. If you're looking for a great dental practice in Newbury, look no further than Briars.
Beatrice Andreea
Beatrice Andreea
12:07 11 May 23
Thank you for a wonderful experience, I am a coward when it comes to the dentist, Mr Nick French, put me at ease, and has the patience of a Saint. I would also say the dental nurse was I lovely lady who let me crush her hand while I was having my injections. I give Briars Dental Centre 10 out of 10, and would not hesitate to recommend them.
Jan Hamments
Jan Hamments
19:11 29 Jun 23
I had a hygienist appointment with Jo and her nurse, Suzanne. It was the first time I’d tried GBT and found the experience much more comfortable than usual. Jo and Suzanne really put me at ease and made sure I was happy throughout the treatment. It was good being able to clearly see the areas which I needed to improve on brushing and Jo gave me great tips. Would highly recommend
Lauren Jade
Lauren Jade
16:52 19 Jun 23
After such a positive experience today with Richard I thought it only fair to delete my previous review. I am a very nervous patient and not ashamed to say I cried before my appointment. Richard and his lovely dental nurse were so understanding and treated me with kindness and empathy. Richard explained everything to me and allowed me to go at my pace. All options for my next appointment were explained to me and I now have trust in Richard that I feel I will not need full sedation. I was in alot of pain prior to my appointment today along with an enormous amount of anxiety. Richard even explained to me how to breathe when having treatment- no other dentist has ever explained that to me before!Thank you again Richard and to your lovely dental nurse.
Mary Lovelock
Mary Lovelock
15:03 24 Apr 23
I had my consultancy appointment with Chelsea today who looked after me very well. She was very friendly and easy to talk to and explained everything to me very nicely. And also answered all of my questions and made me feel at ease today and for future appointments. It was nice to meet you, and thank you.Glenn.
Glenn Cooper
Glenn Cooper
22:20 23 May 23
I recently had to visit Richard Lineker as I'd broken a tooth.He and his lovely nurse Agata made me feel comfortable and explained what treatment I needed.They work extremely well as a team andmy treatment was painless.
Pauline Preston
Pauline Preston
13:59 12 Jul 23
Wanted to share my mother's thoughts of recent experience visiting Jo Craig hygienist."Jo was attentive , caring gentle and thorough today.I came out feeling fresh and motivated.Well looked after also by her lovely nurse Jenny."Angela Shaw.
Suzanne Hendry
Suzanne Hendry
11:03 21 Jul 23
I am very pleased with the treatment I received. After another dentist had told me the tooth had to be extracted, Mr Fady Khoury managed to save the tooth. The procedure was carried out in a very efficient and professional manner and I am very happy with the outcome.
Terence Marshall
Terence Marshall
16:03 24 Jul 23
Had an appointment with Chelsea today and it went very very well. Had my scans and photos done for Invisalign, which can be a bit awkward but she made it a comfortable experience. She was very friendly, welcoming, put me at ease and asked if I had any overall questions at that stage of the process. She was knowledgeable and explained everything I asked about. It's my first time at this clinic so I'm looking forward for my second appointment to discuss treatment. Great first impression from the moment I stepped through the door! Thanks!
Diana
Diana
11:01 31 Jul 23
A very happy customer! I had quite a lot of crooked and misaligned teeth so Victoria introduced me to Invisalign. She carefully created a program to give me the smile I wanted. In the end it took longer than we had expected but Victoria very diligently took me through every step of the process and she didn’t compromise on any part of the process to ensure I got the smile and teeth alignment we both wanted. A huge thank you to her and her assistant Jen who made every effort to make me feel comfortable throughout. Highly recommended.San
San James
San James
17:16 02 Aug 23
My visit to Richard last week went well. He identified that x rays hadn’t been taken for 3 years, and showed me the images, interpreting the results carefully and explaining the steps that may be required as treatment. I am disappointed that I will need to have another consultation to confirm if a root canal is needed. Warning: if you do need a consultation with the endodontist, you will need to pay in advance. I couldn’t do that on the day, but I will be booking in to have this followed up as soon as I can. I will need my own teeth for many more years!
Emma Mulholland
Emma Mulholland
15:31 18 Oct 23
Over the years I`ve found that the Briars delivers consistently high quality dental care and yesterday was no exception. I recieved first class root canal treatment by Dr. Richard Condon and team. Everything was explained carefully and despite my misconceptions was delivered pain free. I have no hesitation in recommending the Briars.
Mark Batten
Mark Batten
10:42 24 Oct 23
Having just completed a course of treatment with The Briars I can strongly recommend Fady and his team. Thank you for your straightforward and thorough approach, and for providing treatment in a stress-free environment.
Tom Saunderson
Tom Saunderson
08:16 02 Nov 23
It was a very welcoming place at the practice with friendly staff whose knowledge was informative and comprehensive. Chelsea was very accommodating and took the time to listen my concerns and provide me with the best advice on what action to take next.
Michael Scrimshaw
Michael Scrimshaw
18:02 23 Nov 23
Had my Hygiene appointment yesterday with lovely Meryl and her nurse Kiera. Meryl was gentle and very thorough. She removed all the staining from my teeth and now they feel super clean. Kiera made sure that I was comfortable throughout the treatment.
Agata Czarnecka
Agata Czarnecka
19:23 18 Jan 24
I highly recommend Briars Dental Care, I can't thank them enough for my teeth, they really put me at ease especially Kody. My teeth have never been straight but over the years they got worse, and made me feel so ashamed and embarrassed by them, now I have nice straight teeth and my confidence back .
Wendy Pearson
Wendy Pearson
09:58 23 Jan 24
Absolutely Excellent service, from the initial phone call with Libby at reception who was so kind, understanding and so helpful and Zoe who helped us on the phone with trying to find us appointments needed and for the amazing care and service received on arrival for treatment that this dental practice is without a doubt outstanding. Five stars is not enough!Highly recommend the briars, lovely staff and top class treatment!
Angel Greaves
Angel Greaves
13:05 07 Feb 24
I can 100% recommend this dental practice as I have been with Briars Dental Centre for a few years now. From the reception staff to the Hygenist and Dentist I have had my confidence boosted in the biggest way. The reception girls are always very professional, helpful, friendly and always make time for a little chat. If it hadn’t been for one of the girls on the reception team I would not have known about the payment plan, which is proving to be well worth it, and gives me free Hygenist and Check-ups and a reduction of 10% on other treatments. Thank you girls for that. You are all fantastic and lovely. Keep doing what you’re doing.My previous Hygenist. Aimee, was absolutely the best and I had no fear going to her. Now I have a new girl, Meryl, and she is also blooming brilliant. Thank you.My dentist, Nicola Murdoch, deserves the most praise having built up my confidence in dentists again. She even adjusts treatments according to my own personal dilemmas, like claustrophobia. She’s just the best. Thank you so much Nicola.
Debbie Huntley
Debbie Huntley
15:45 28 Feb 24
I have just completed my Invisalign treatment and I couldn’t be happier with the results. I wish I had done it sooner! Victoria, Jen and Chelsea were fantastic throughout and I wouldn't hesitate in recommending them.
Jen Woodbridge
Jen Woodbridge
14:38 06 Mar 24
We have received the most amazing service from Rochelle before meeting Dr Holden who will be overseeing my daughters Invisalign treatment. Very professional and approachable team we are very impressed.
Lisa Miles
Lisa Miles
10:11 08 Mar 24
I have just finished my Invisalign treatment with Dr Victoria Holden, I never imagined my teeth would look this good, they are beautiful and straight and I have a glorious smile. The aligners are stress free, comfortable, easy to wear and the scanning was simple. Victoria and Jen have been amazing from start to finish responded to any questions I had. I cannot thank them enough. I would recommend this treatment to any one of any age, it’s the best money I’ve ever spent.
Charlotte Bradford
Charlotte Bradford
09:57 14 Mar 24
Always a good experience at the Briars from the reception team, the hygenist to the dentists themselves . Victoria is the most patient , kind and professional dentist . Highly recommended
Jenny Philcox
Jenny Philcox
16:55 13 Mar 24
I had a lot of discomfort from two adjacent back teeth, the slightest touch of cold drink and it got really painful. The Briars team quickly diagnosed the problem and explained the x-ray images that showed a previous different practice’s root canal had caused decay of the tooth and the adjacent one along with the surrounding bone. I was left with a few choices that were clearly explained to me, but removal of the two teeth was the option I took with an implant replacement for one of them. I was referred to Nick French, who is their implant specialist. I had a process that encouraged the bone to regrow and then the implant. Nick’s demeanour is so calming and his explanations very clear, I had no distress or discomfort at all. I recognised the techniques he uses from the manufacturing industry, they are so advanced that the replacement tooth feels exactly like the one it replaced and now my mouth feels calm for the first time in quite a while. I totally recommend The Briars Dental Centre and Nick French.
David Hartwell
David Hartwell
06:43 04 Apr 24
Having completed my first appointment with Amy at The Briars today I am very happy with the outcome. Everything was very well explained in detail to me and the staff were very polite and professional. Amy’s knowledge was brilliant and the technology used in the appointment was amazingly impressive. It really helped set my mind at ease and pointed me in the right direction for the rest of my treatment journey. I would highly recommend The Briars.
Jonny Paine
Jonny Paine
21:49 19 Apr 24
I’ve been using a periodontal specialist at The Briars for nearly 20 years and have never been disappointed. Treatment and advice has always been top class and has certainly improved the overall health of my teeth.
Martin Shoesmith
Martin Shoesmith
15:26 19 Apr 24
I recently had an appointment with Joanna Craig and I couldn't be happier with the care I received. She was extremely professional and thorough during my cleaning. Her attention to detail was evident, and she made sure I was comfortable throughout the entire process 5 Stars
Neil Garland
Neil Garland
10:41 07 May 24
The Briars Dental Surgery provides an exceptionally friendly and professional service that I would recommend to everyone. I grew up with a fear of dentists born out of difficult childhood experiences. However, I now look forward to my visits with my hygienist Jo Craig and her assistant Kasia. My Associate Dentist Nicola Murdoch provides annual check ups to ensure my overall teeth health remains in great shape. Sharmila has also taken great care of my gums with her specialist expertise. You are in wonderfully safe and caring hands at the Briars and they can cater for everything dental related.
Laurence Berry
Laurence Berry
08:54 10 May 24
All the staff at the Briars are lovely! Having just completed my invisalign treatment I could not be happier with the results! The process was quick and painless and the care given during the treatment was spectacular!
Jake Martin
Jake Martin
09:29 10 May 24
Had a great detailed and well explained consultation with Chelsea regarding my concerns about dental treatment to improve my smile. She was so thorough and the whole thing was very pleasant.
Bridget & Warwick Ryan
Bridget & Warwick Ryan
11:14 13 Jun 24
Great service for a root canal treatment. Dr Richard Condon was very professional, explained everything clearly before doing and after the procedure which lasted for 2 hours. Removed a crown, treated the root canals and replaced with temporary crown. No pain during the procedure at all, just a little that day when the numbness faded. Next day almost back to normal. Great job thank you.
Timothy Brew
Timothy Brew
19:00 19 Jun 24
Had an appointment today with my dentist Victoria Holden. I’m so impressed and grateful 🙏 kind caring efficient professional. I highly recommend and no words to express my gratitude ! Thank you
Natasha Christova
Natasha Christova
12:05 07 Aug 24
First appointment with Richard and Kasia yesturday. It's not my favourite place in the dentists chair but yesterday they made me feel comfortable and confident. We discussed the most suitable dental plan that was right for my needs and Richard put it in place.By the time I got home I had a email with all the information and costings. So professional and empathetic both of them.With gratitude Jo
Joanne Crook
Joanne Crook
13:45 28 Aug 24
After 30 years of constant pain in my head and shoulders I have finally found relief. A consultation with Afif lead to a swift diagnosis and a treatment that has literally changed the quality of my life. Great dentist
Victoria Anderson-Stewart
Victoria Anderson-Stewart
12:38 05 Sep 24
Having moved to the area 2 years ago, I was really hesitant to change dentist but I wish I did it sooner! Richard and team are truly incredible, they make me feel a part of the process and I always come out smiling.Many past experiences throughout my childhood meant the going to the dentist was often anxiety provoking, often ending up in anxiety attacks. I now (dare say) look forward to going to the dentist and feel more calm than I ever had so thank you Richard!I have recently had an onlay fitted and am beyond happy with the whole process and final outcome - you can’t even tell it’s there!Would highly recommend coming to the Briars 💖
Abbie Trussler
Abbie Trussler
16:03 19 Sep 24
Fantastic dental practice. Very well equipped with the latest treatments available combined with warm, friendly staff and a very professional service. Definitely the best experience that I’ve ever had with a dental practice, would highly recommend.
Carol Odendaal
Carol Odendaal
10:11 02 Oct 24
I was recently booked in for an appointment with Amy to discuss Invisalign treatment. On arrival, reception staff were lovely and directed me to really nice and homely waiting room! Amy was so great, she made the appointment relaxed and friendly and took me through how Invisalign works and made sure I understood everything. At the end of the appointment she wasn’t pushy with me to get started and pay for treatment. She even emailed me a finance calculator so I could go away and think about what I wanted to do and how I would pay for it. Really lovely place and staff, highly recommend 😊
Steph Adams
Steph Adams
16:04 15 Oct 24
I had 4 tooth implants in all, with the work being done to a very standard with great care by Nick French and his team, and I'm very happy with the results.
Mark Thompson
Mark Thompson
09:09 24 Oct 24
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