When you book your first appointment at The Briars, you might wonder why you’re scheduled to see a Treatment Coordinator before meeting your Dentist. This innovative approach sets us apart from traditional dental practices and creates a foundation for exceptional, personalised care that patients consistently praise.
At The Briars, we believe that understanding you as a person comes before examining you as a patient. Our Treatment Coordinators serve as your dedicated guide through the dental care journey, ensuring every aspect of your experience is tailored to your individual needs, concerns, and goals.
Unlike conventional dental practices, where you might feel rushed through a quick consultation, our Treatment Coordinator appointments provide the time and space for meaningful conversations about your dental health. This patient-centred approach has transformed how our patients experience dental care.
Every patient arrives with a different dental history, and our Treatment Coordinators are specially trained to uncover the full picture of your oral health journey. During your appointment, they’ll explore:
As one patient shared, “Chelsea explained everything in such detail and with a calmness that I was instantly at ease and knew I had chosen the right place.”
Treatment Coordinator appointments provide the relaxed atmosphere necessary for important conversations that simply aren’t possible during clinical examinations. This dedicated time allows for:
One patient recently noted, “She made the appointment relaxed and friendly and took me through how Invisalign works and made sure I understood everything. At the end of the appointment, she wasn’t pushy with me to get started and pay for treatment.”
Advanced Clinical Data Collection
Our Treatment Coordinators utilise cutting-edge technology to gather essential information before your dental assessment:
iTero Digital Scanning: State-of-the-art 3D imaging that captures precise details of your teeth and bite, creating a comprehensive digital model for treatment planning and ongoing review.
Clinical Photography: Professional documentation that helps track progress and communicate treatment options visually.
Oral Hygiene Assessment: Detailed review of your current home care routine.
As one patient described, “Amy’s knowledge was brilliant, and the technology used in the appointment was amazingly impressive. It really helped set my mind at ease and pointed me in the right direction for the rest of my treatment journey.”
One of the most valuable aspects of our Treatment Coordinator system is the thoughtful matching of patients with the most suitable dental professionals. This process considers:
This careful consideration sets the foundation for long-term relationships built on trust and mutual understanding.
A Safe Space for Concerns
Dental anxiety affects millions of people, and our Treatment Coordinators are specifically trained to recognise and address these concerns. The pre-assessment consultation provides:
Patient feedback consistently highlights this benefit: “For anyone who may be anxious about going to the dentist I can’t recommend Briars highly enough.”
When patients understand what to expect, anxiety naturally decreases. Treatment Coordinators excel at:
Transparent Discussion of Investment
Our Treatment Coordinators provide clear, comprehensive information about treatment costs and payment options, including:
The Briars Maintenance Plan: Our preventive care program is designed to maintain optimal oral health while spreading costs predictably throughout the year.
Flexible Finance Options: Various payment plans to make quality dental care accessible and affordable.
Treatment Prioritisation: Helping you understand which treatments are urgent versus those that can be planned over time.
As one patient appreciated, “She even emailed me a finance calculator so I could go away and think about what I wanted to do and how I would pay for it.” This approach ensures you can make informed decisions without feeling pressured.
Advanced Diagnostic Tools
The iTero scanner and professional photography equipment used during treatment coordinator appointments provide:
Digital Treatment Planning
This technology enables our team to:
Comprehensive Treatment Planning
Treatment coordinators ensure you understand:
Goal-Oriented Approach
Whether your goals are simple or complex, Treatment Coordinators help develop realistic, achievable plans.
Our patients consistently highlight the value of Treatment Coordinator appointments:
“Had my scans and photos done for Invisalign, which can be a bit awkward, but she made it a comfortable experience. She was very friendly and welcoming and put me at ease.”
“Everything was very well explained in detail to me, and the staff was very polite and professional.”
“Great first impression from the moment I stepped through the door!”
These testimonials reflect the consistent quality of care and attention to detail that defines The Briars experience.
What to Bring
What to Expect
Your appointment will typically include:
Stronger Patient-Provider Relationships
Our Treatment Coordinator model creates stronger foundations for long-term dental relationships by:
Why This Approach Matters
In an era where healthcare often feels rushed and impersonal, our offering of a comprehensive appointment with our Treatment Coordinator prioritises the human element of dental care. This investment in relationship-building and comprehensive planning creates:
Understanding the role of a Treatment Coordinator helps you appreciate why this appointment is such a valuable part of your dental care journey. Rather than an extra step, it’s an investment in ensuring your experience at The Briars exceeds your expectations from the very beginning.
When you attend your Treatment Coordinator appointment, you’re not just preparing for dental treatment—you’re beginning a partnership focused on achieving your optimal oral health in the most comfortable, informed way possible.
The Briars’ commitment to this comprehensive approach reflects our belief that exceptional dental care begins with understanding you as an individual, not just as a set of teeth to be treated.
Ready to experience the difference a Treatment Coordinator can make? Contact The Briars today to schedule your comprehensive consultation and discover why patients consistently choose us for their dental care needs.
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